Evello International

Customized to Get the Most Out of
Your Extraction Equipment

Customer Service - an Evello® Essential

Botanical extraction is an exacting science. It can take years to fully understand the many molecular processes at work that separate botanical extracts from plant material used in industrial, commercial, and consumer applications. That is why Evello® has committed itself to being your knowledgeable experienced partner for equipment, technical expertise, and market insight.

In order to help our clients get the most from our equipment and our own years of experience in the industry, we offer:



Large-volume production offers greater opportunities for success, but it also requires a greater investment in equipment, staffing, and industry know-how. By licensing your equipment through Evello®, you have more leverage over budgets, with pricing that matches actual output in a scalable, adjustable way.

As well, licensing also includes the benefit of Evello’s® established presence in the field. Our licensees enjoy ongoing product support, software updates, hardware improvements, maintenance, business planning, end-user sales support, and local or regional quality control service with experienced Evello® representatives.


Extracting botanical oils from biomass is only one side of a successful business. The other side requires making accurate cost calculations, making financial projections, evaluating markets and competitors, maintaining proper certifications (local, state, national), and staying up to date with regulatory matters.

Evello’s® consulting division will work side-by-side with your teams to consider all of these factors and others like them so that your output is fairly and competitively priced, and that you are able to deliver the consistent results necessary for repeat, ongoing business. Under our guidance, your teams will learn the many facets of the industry without being subject to trial and error as they would with comparable equipment manufacturers who do not provide any after-sales support.

team work


the team leader explains the working procedure to the new employees
Evello® wants your business to succeed from the start – and we want our equipment to be the reason it does so. That is why we offer comprehensive professional training on any and all of our systems. Whether it’s demonstrating how to get started with a new batch of biomass, or learning how to fine tune purity levels, Evello’s® training engineers can take your staff through the entire botanical extraction process, step by step, ensuring superior results – and superior safety – in all day-to-day operations.


As part of our commitment to innovation, Evello® never stops working to bring even more performance to our equipment and businesses like yours. It’s the key reason why we offer a licensing option for our larger-volume systems, so that each and every technological advancement can be yours at minimal expense, without having to reinvest in new equipment releases as required by other manufacturers. Whether it’s a hardware adjustment, software update, troubleshooting, or a technical service call to one of our maintenance experts, our licensing agreements make maintenance a worry-free part of your enterprise.

For our clients who decide to purchase Evello® extraction systems, we offer the same promise of continued support on an as-needed basis. Simply tell us the nature of your maintenance needs and we’ll either direct your personnel in the proper procedures or make a service call ourselves to keep your operation running smoothly.

a worker talking on a walky talky